Frequently Asked Questions
What services do you offer?
We offer a variety of spa massage treatments—including Swedish, deep tissue, hot stone, and aromatherapy massages—as well as traditional hammam services. Our hammam experience includes a steam bath, natural exfoliation, and a cooling relaxation phase to leave you feeling refreshed.
what are your Working hours?
we open all week from 10:00 AM to 11:00 PM
Do you offer transportation?
yes, we offer with extra fees,Transfer From Soma Bay, El Gouna or Safaga Extra Charge 20€ (Max 4), Transfer From Hotels Makadi Bay, Sahl Hasheesh, Al-Ahiaa area Extra Charge 15€ (Max 4)and Transfer From Hotels inside hurghada city area Extra Charge 10€ (Max 4)
Do you accept Card Payment?
yes, we accept debit and credit cards.
What is a hammam service?
A hammam is a traditional steam bath that cleanses and rejuvenates your skin. It involves a series of steps: warming up in a steam room, a gentle exfoliation to remove dead skin cells, and a period of relaxation to help detoxify and soothe your body.
How do I book an appointment?
You can easily book your session using our online booking system on the website or by calling our customer service. We recommend booking in advance to secure your preferred time slot.
How should I prepare for my session?
We suggest arriving 10–15 minutes early. For a hammam treatment, please bring a swimsuit; however, we provide towels. For massage sessions, wear comfortable clothing so you can easily change.
Are your treatments safe for all skin types?
Yes, our treatments are designed to accommodate all skin types. If you have any specific skin conditions or allergies, please let our therapists know prior to your session so that we can customize your treatment safely.
Can I book a session for couples or groups?
Absolutely! We offer private sessions and packages for couples or small groups. Just get in touch with us directly, and we’ll be happy to set up a personalized experience for you.
Are there any contraindications for your treatments?
Our treatments are generally safe, but certain conditions (such as high blood pressure, heart issues, recent surgery, or pregnancy) may require modifications. Please consult with your healthcare provider and inform our staff of any concerns before booking.